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Technical Support Rep Needed

EP Technology Corporation is looking for a motivated individual who has a technical and customer service background to add to our team. If you have a technical aptitude, good people skills, and good problem solving skills then this is your chance to start a career at a young and flourishing company.

Primary Duties:

*Network set up and troubleshooting

*Troubleshooting and configuring surveillance equipment

*Fielding general customer questions and concerns

*Completing sales transactions over the phone

Primary Qualifications:

*Associate's Degree

*Minimum 2 years customer service experience

*Computer skills – esp. network devices and internet use

*Ability to speak Spanish strongly preferred

This position is based in our Champaign, IL headquarters in the Interstate Research Park. EP Technology offers company-paid medical, dental, vision, life, and disability insurance and a retirement plan with a 3% company match after 30 days of employment. EP pays for 100% of the employee premium!

Interested candidates should submit a resume and a cover letter detailing why they feel they may be a good fit for this opportunity to [email protected].

Note: A post-offer criminal background check and post-offer drug screen will be required.

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